Terms and Conditions

Description of Coaching

Coaching is a partnership (not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the Client to maximize personal and professional potential. The service to be provided is coaching (not advice, therapy or counseling). Coaching is set to help bring out the best in the Client and helps the Client create and live the life they want to live.

1. Coach-Client Relationship
A.Coach agrees to maintain good coaching ethics and standards of behavior.
B. Client is solely responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results arising out of or resulting from the coaching relationship and his/her coaching calls and interactions with the Coach.

[As such, the Client agrees that the Coach is not and will not be liable or responsible for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.]

. Client further acknowledges that the program offered is non-refundable of service.
D. Client acknowledges that coaching is a comprehensive process that may involve different areas of his or her life, including work, finances, health, relationships, education, and recreation. The Client agrees that deciding how to handle these issues, incorporate coaching principles into those areas and implementing choices is exclusively the Client’s responsibility.
E. Client acknowledges that coaching does not involve the diagnosis or treatment of mental disorders as defined by any medical doctor or Association and that coaching is not to be used as a substitute for counseling, psychotherapy, psychoanalysis, mental health care, substance abuse treatment, or other professional advice by legal, medical or other qualified professionals and that it is the Client’s exclusive responsibility to seek such independent professional guidance as needed.

[If Client is currently under the care of a mental health professional, it is recommended that the Client promptly inform the mental health care provider of the nature and extent of the coaching relationship agreed upon by the Client and the Coach.]

F. The Client understands that in order to enhance the coaching relationship, the Client agrees to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the program.

2. Services

The parties agree to engage in the coaching services as agreed to in the ‘Coach Agreement’

3. Schedule and Fees

This coaching agreement is valid as of the date this agreement is signed. The fee(s) for the session/day/week/month will be agreed on prior to the signing of the ‘Coach Agreement’. This amount is to be paid in advance prior to the start of each coaching session.

4. Confidentiality

This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, will be treated as strictly confidential.

[However, please be aware that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and thus communications are not subject to the protection of any legally recognized privilege. The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent.]

Confidential Information does not include information that:

  • was in the Coach’s possession prior to its being furnished by the Client;
  • is generally known to the public or in the Client’s industry;
  • is obtained by the Coach from a third party, without breach of any obligation to the Client;
  • is independently developed by the Coach without the use of or reference to the Client’s confidential information; or
  • the Coach is required by statute, lawfully issued subpoena, or by court order to disclose;
  • is disclosed to the Coach and as a result of such disclosure, the Coach reasonably believes there to be an imminent or likely risk of danger or harm to the Client or others and
  • involves illegal activity. The Client also acknowledges his or her continuing obligation to raise any confidentiality questions or concerns with the Coach in a timely manner.

5. Cancellation Policy

Client agrees that it is the Client’s responsibility to notify the Coach 24 hours in advance of the scheduled calls/meetings. Coach reserves the right to bill Client for a missed meeting. Coach will attempt in good faith to reschedule the missed meeting.

6. Termination

The Coach may terminate this Agreement at any time if the coach feels the client is not ready for private coaching and may require additional therapy or counseling. Client agrees to compensate the Coach for all coaching services rendered through and including the effective date of termination of the coaching relationship.

7. Limited Liability

Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages.

Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all coaching services rendered through and including the termination date.

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If you have any further queries regarding the above or anything else on the website, please email Robert: info@robertolivierlifecoach.com